Manual:Extension/ChatIntegration

ChatIntegration is available from BlueSpice 5.2. This extension has multiple prerequesites before it is available to users in a wiki.

Overview

Users can interact with the wiki directly from their preferred chat client. Currently, the following chat clients are supported:

• MS Teams
• RocketChat
• Slack

If you do not see the BlueSpice chatbots in any of these applications, your wiki has no

Adding your chat client username to the wiki

Before you can interact with the wiki chatbot in your chat client that is connected to your wiki, you need to provide your username for that application in your wiki user profile.

To add your chat client username to your wiki profile:

1. Click the Profile link in your user menu.

   

   "Profile" link

2. Click Edit profile data.
3. Enter the username for any of the available chat clients (might differ from screenshot).

   

   Chat client usernames

4. Save the page.

Once your username is available in the wiki, you can switch to your communication client and communicate with the wiki bot user.

To test the bot users, you can go to the page Special:NotificationTester. Therre you can trigger all events that are possible and see if your user is informed via the corresponding chat service.

MS Teams

Log into your MS Teams account.

BlueSpice chatbot in MS Teams

​To interact with the BlueSpice Chatbot:

1. Click the BlueSpice Chatbot icon in the app bar.
2. ...

Slack

​To interact with the BlueSpice chatbot:

1. Click the BlueSpice Chatbot icon in the app bar.
2. ...

Share a page via chat

The wiki can be configured to show a Share via chat link in the page tools. Clicking this link opens the chat window with a chat message that includes a link to the current page. Which chat is opened from this link has to be configured on the server. There is no GUI for this configuration available.

"Share via" chat link

Notifications

You can set your notifications preferences to send notifications to a chat channel.

1. Go to Special:Preferences and select or create a subscription set.
2. Check if there's an option receive via chat.
3. Select the channel were your user should receive the notifications.

Configuration manager

The following configurations can be made directly in the configuration manager:

Communication

Wiki administrator needs to add the service provider license under the section "Communication" for extension ChatIntegration.

More info needed

Skinning

• Show "share via chat" action: Activates the share link in the page tools.

"Share via chat" link

Technical Reference: ChatIntegration

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