Last edited 4 days ago
by Redaktion

Chat integration (MS Teams, RocketChat, Slack)

Revision as of 09:49, 7 October 2025 by Redaktion (talk | contribs)

ChatIntegration is available from BlueSpice 5.2. This extension has multiple prerequesites before it is available to users in a wiki.


Overview

Users can interact with the wiki directly from their preferred chat client. Currently, the following chat clients are supported:

  • MS Teams
  • RocketChat
  • Slack

If you do not see the BlueSpice chatbots in any of these applications, your wiki has no

Adding your chat client username to the wiki

Before you can interact with the wiki chatbot in your chat client that is connected to your wiki, you need to provide your username for that application in your wiki user profile.

To add your chat client username to your wiki profile:

  1. Click the Profile link in your user menu.
    Opne user menu with Profile-link highlighted
    "Profile" link
  2. Click Edit profile data.
  3. Enter the username for any of the available chat clients (might differ from screenshot).
    User profile data in edit mode
    Chat client usernames
  4. Save the page.

MS Teams

Log into your MS Teams account.

Teams chat window for BlueSpice chatbot
BlueSpice chatbot in MS Teams


To interact with the BlueSpice Chatbot:

  1. Click the BlueSpice Chatbot icon in the app bar.
  2. ...

Slack

To interact with the BlueSpice chatbot:

  1. Click the BlueSpice Chatbot icon in the app bar.
  2. ...

RocketChat

Configuration manager

An administrator can configure the name of the bot that is shown at the beginning of the chat window in the Config Manager under extension ChatBot.



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